Remote Support – How It Works

Start a secure session with an engineer in a few clicks.

If you get stuck at any step, contact NexusTech Services (NTS).

Need help?

📞 Phone: 01539 329330

🖥️ Remote Support: helpnts.co.uk

📍 Registered Office: Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL

Start a session

1. Open https://helpnts.co.uk

2. Enter the Quick Connect ID (your support tech will provide you with this)

3. Run or open the downloaded app

4. You are now connected

Security & privacy

- You see everything the engineer does, and you can end the session anytime.

- Access is temporary and consent-based.

- No passwords are stored by the tool.

Still stuck?
Raise a ticket in the portal or call us and quote this article title.