Set Up Outlook (Windows & macOS)

Add your Microsoft 365 mailbox in a few steps.

If you get stuck at any step, contact NexusTech Services (NTS).

Need help?

- 📞 Phone: 01539 329330

- 🖥️ Remote Support: helpnts.co.uk

- 📍 Registered Office: Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL

Windows – New Outlook / Outlook for Microsoft 365

1. Open Outlook.

2. If the add account wizard appears, enter your email and click Connect.

3. Approve MFA if prompted.

4. Wait for mailbox to load. Pin Outlook to taskbar if desired.

macOS – New Outlook

1. Open Outlook → Add account.

2. Enter your work email → Sign in.

3. Approve MFA and allow permissions.

4. Let the initial sync complete.

Troubleshooting

- If stuck on ‘Trying to connect’, restart Outlook and the device.

- Ensure date/time are correct and you have internet.

- Remove and re-add the account if profile is corrupt.

Still stuck?

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