Mouse/Keyboard Not Responding
USB/Bluetooth basics.
If you get stuck at any step, contact NexusTech Services (NTS).
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USB devices
- Try another USB port.
- Replace/charge batteries for wireless sets.
- Check for damage to the cable/dongle.
- Device Manager (Windows): uninstall/reinstall device.
Bluetooth devices
- Toggle Bluetooth off/on and re-pair.
- Remove interference sources (dongles, hubs near antenna).
Still stuck?
Raise a ticket in the portal or call us and quote this article title.
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