How to Clear a Stuck Print Job
Empty the queue so printing resumes.
If you get stuck at any step, contact NexusTech Services (NTS).
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Windows
1. Open Settings → Printers & scanners→ your printer → Open print queue.
2. Right‑click stuck print(s) → Cancel.
3. If still stuck: open Services, restart Print Spooler service.
macOS
1. Open System Settings → Printers & Scanners → select printer → Open Print Queue.
2. Select stuck job(s) → Delete.
3. Restart the Mac if jobs won’t clear.
Still stuck?
Raise a ticket in the portal or call us and quote this article title.
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