Teams/Zoom – Audio & Video Troubleshooting

Fix mic, camera, and speaker problems.

If you get stuck at any step, contact NexusTech Services (NTS).

Need help?

- 📞 Phone: 01539 329330

- 🖥️ Remote Support: helpnts.co.uk

- 📍 Registered Office: Kendal House, Murley Moss Business Park, Oxenholme Road, Kendal, LA9 7RL

Checklist

- Close other apps using the camera/mic (e.g., Zoom if in Teams).

- Check the correct input/output devices are selected in app settings.

- Test your device in System sound settings (Windows/macOS).

- Plug in/out USB devices and try a different port.

- Reboot, then relaunch the meeting app.

Still stuck?

Raise a ticket in the portal or call us and quote this article title.